We have great news for everyone who uses our “Ask Ingrid” app!
You can also use the app to search the extensive food database, scan products and check their compatibility with your individual dietary habits. You have access to both a scientifically based assessment and the community rating of other users with the same intolerances – a real plus for your personal diet.
iPhone (iOS) already works, Android coming in January!
Data security meets convenience
We attach great importance to data protection: until now, all data was stored locally on your cell phone. The advantage? Your data remained secure and private. The disadvantage? When you changed your phone, your favorites, settings and scans were lost. We wanted to do better – without compromising on data protection.
The new profile: Your data always with you
You can now create a free profile in the app! That means:
- Your favorites, settings and scans are saved securely.
- Data transmission to our servers is encrypted and GDPR-compliant.
- You can easily restore your data when you change your cell phone.
Important: The profile is free and independent of your subscription. You can delete the profile at any time without affecting your subscription. However, if you want to change or cancel your subscription, you can still find the corresponding option in the menu under “Manage your subscription”.
More than just an update: we listen to you!
This new profile is a direct response to your feedback – and it’s just the beginning! Another feature that you have often requested is already in the works. Stay tuned, because it won’t be long before we can present you with news here too.
We hope that you like this improvement and that you enjoy “Ask Ingrid” even more. Thank you for being part of our community and supporting us with your feedback!
